Job Description

The primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.

Responsibilities

• Dealing with clients
• Answering emails
• Writing to customers
• Speaking on the phone
• Processing orders
• Managing Administration

Skills and Requirements

• Personality skills
• Able to work under pressure and to have problem soliving skills in a timely manner
• 2 years experience